Shipping Policy

At srphealthcare.in, we are committed to providing fast and reliable shipping to ensure that your home appliance spare parts reach you on time. Please review our shipping policy to understand the details of our shipping processes.

Shipping Locations
We currently ship within India only. Please ensure that your shipping address is correct and complete to avoid delays.

Shipping Timeframes

• Orders are typically processed and dispatched within 1-2 business days after confirmation of payment.
• Shipping times may vary based on your location:
  • Metro cities: 3-5 business days
  • Non-metro areas: 5-7 business days
  • Remote areas: 7-10 business days

Please note that delivery times are estimates and may vary due to external factors such as weather conditions, courier service delays, or other unforeseen circumstances.

Shipping Charges
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The applicable shipping cost will be displayed during checkout.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the courier’s website or customer service.

Delivery Issues
If your order is delayed or if there are any issues with delivery, please contact our customer service team at Sales.kstradersonline@gmail.com or call +91 90841 95539, and we will assist you in resolving the issue.

Damaged or Missing Items
If you receive a damaged package or if any items are missing from your order, please notify us immediately within 48 hours of receiving the package. We will work with the shipping carrier to resolve the issue and send you a replacement if necessary.

Incorrect Address
If an incorrect or incomplete address is provided during checkout, and the order is returned to us, you will be responsible for paying the additional shipping fees to have the order re-shipped to the correct address.

Contact Information
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us:

• Phone: +91 90841 95539
• Email: Sales.kstradersonline@gmail.com
• Address: KHASARA NO 4/10, SATYAM VIHAR COLONY, Bhoopatwala, Haridwar, Haridwar, Uttarakhand, 249410